We're Hiring a Conveyancing Case Progressor

20/09/2024

Brief

Due to our success and continuous growth within the business, we are looking for an experienced, strong and enthusiastic case progressor who is not shy of a challenge, has a strong can-do attitude and happy to help our clients with their conveyancing journey. To be able to help progress their transaction, get the answers they need and push for updates with their solicitors. We want to make our client's journey as stress-free as possible and to help guide them through the process.

We help clients move home, so this role is for a service-oriented applicant who can empathise and proactively support our clients after the sales team has had their first call. 5 out of 5 is our benchmark; it was when we started, and it will always be. This is why clients leave us the reviews we get: because we care.

The opportunity has huge growth prospects for a high-achieving individual. We reward your performance well; what you put in is what you get out.

Remuneration

Salary: £28,000 per annum (full time 8.30 am to 5:00 pm)

Perks

  • Statutory pension.
  • 20 days holiday (excluding bank hols) and 1 extra day each year of working for the company.
  • 2 'duvet days' per year.
  • Birthday is an extra paid day off.
  • £100 commission per month if targets reached.
  • Free annual eye test and £100 off a new pair of prescription glasses.
Hours

Full-time - Monday to Friday 8.30 am to 5 pm with a 1 hour lunch.

Place of work
19 Silwood Road, Ascot, Berkshire, SL5 0PY
Responsibilities
  • Engaging and supporting clients throughout their journey.
  • Taking properties through to completion as quickly as possible.
  • Providing updates on client files.
  • Demonstrating excellent knowledge of the conveyancing process.
  • Handling client enquiries.
  • Liaising with solicitors, surveyors and estate agents.
  • Meeting the needs and expectations of customers.
  • Data management of client files.
  • Complaint handling.
Experience

Conveyancing background, ideally an ex-estate agent, conveyancing solicitor experience.

Skills
  • Strong communication skills when talking to clients and professionals.
  • Confident and articulate when talking on the phone.
  • Written communication skills, including grammar and structure for emails.
  • Accurate data entry.
  • Positive, fix-any-problem attitude, with a smile.
  • Strong multitasking abilities.
  • Thrives in a high-pressure environment.
  • Passionate about delivering exceptional customer service.
  • Active team player.
  • Self-motivated, determined, and efficient.
  • Able to represent the brand to the highest of standards at all times.
  • Problem solving.
  • Relationship building.

Think you've got what it takes?

We know that anyone who joins SAM will grow into being an even more skilled employee so do you think you have what it takes to join us? If so prove it by applying for the job now.

Why don't you have a look at who has already successfully joined the SAM Conveyancing team?


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