Snagging Survey from SAM Conveyancing
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Snagging Survey

7 min read
Snagging Survey
New Build Snagging Survey
New Build Snagging
Snagging Survey Cost
Professional Snagging Survey
Surveys from £300
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Local Knowledge
Qualified RICS Surveyors
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You get a snagging survey when you want to identify defects in a property and get them corrected. 

They are particularly associated with new build properties. You instruct your new build snagging survey once your developer serves you with a notice that the property is built; alternatively you may do this at any time during the first 2 years of the property’s warranty period.

The objective is to ensure the new build is built to a quality and a standard that was sold to you and if not, highlight what the developer needs to make good.

Snagging reports have become more prominent in the news because of the rise in popularity of buying newly-built flats off-plan – meaning they weren’t even built when the buyer initially started the buying process with the developer – which exposes the buyers to snagging.

Why get a snagging list survey?

You hire a building surveyor to carry out a snagging inspection to ensure that the new build property you’re in the process of buying matches the plans and specifications which the developer set down for it and is generally finished to a high standard.

In common with a standard home buyers survey, it is well worth you hiring a professional because they examine all aspects of the build and fabric of the property with an experienced eye. 

Given the amount of money you are spending, you should do as much as you can to ensure that what you’re intending to buy is worth it.

An experienced RICS surveyor is able to pick out faults, whether they are more traditional defects, such as subsidence, or more subtle – but very annoying – faults such as broken tiles, leaking showers and generally bad finishing. They will then present them in a snagging report.

New Builds are exempt from most UK consumer protection legislation

UK new homes are excluded from the majority of consumer protection legislation, for example the Supply of Goods and Services Act 1982. 

For many other goods, a buyer would normally be able order that any defects were put right in 14 days, and have the right to use another contractor if the original developer were unable to do this.

However the providers of warranties for new builds, such as those offered by the National House Building Council, although they provide a dispute resolution service, insist that developers be given 8 weeks to solve defects.

This puts matter on the same level with most other matters related to buying and selling property, where caveat emptor – or ‘let the buyer beware’ – is the guiding principle. This gives even more reason for a new build buyer to hire a chartered surveyor to carry out a survey.

What types of snagging survey are there?

    Pre-completion New House Snagging Report
As it sounds, you hire your chartered surveyor to examine the property pre-completion. This way, if there are any major faults, you can negotiate with the developer before you hand over your completion monies.

    Post-completion snagging report
This occurs once you’ve moved in and had time to notice more subtle mistakes and deviations from what you were told you were buying.

As stated, you’d normally get this type of survey in the first 2 years after buying the property and within the period that the developer has guaranteed the property.

Obviously the longer you live in the property, the less chance you have of holding a developer responsible for property defects because the property’s occupiers are causing wear and tear and guarantees eventually expire.

Snagging Survey Cost

The cost is less than for a HomeBuyer Report or a Building Survey, however not much less. Instead of concentrating on wear-and-tear defects, it focuses on build quality and whether a property has been completed to a reasonable standard. It ranges from £400 upward and the defects found could save you in excess of this in repairs that the developer should pay for.

What are the worst things to spot in a snagging survey?

It’s impossible to list all possible snags that might be noted in a survey, however we've pictured some actual snags observed in real inspections below.

Other commonly-observed faults and shortcomings include cracked tiles, leaking boilers and sloppy painting.

You can read more about these matters and other facts of interest in the following article about new build homes.

In order, the following photographs show these defects:

    Cracked carcass under kitchen sink
    Kitchen sink not sealed properly
    Painting incomplete where poly-filla used
    Wall scuffs and dents
    Painting Incomplete
    Skirting board not flush to flooring

Cracked kitchen carcassKitchen sink not sealed properlyPainting incompleteWall Scuffs and DentsPainting IncompleteSkirting board not flush

Frequently Asked Questions

A HomeBuyers Report (click to see an example) is undertaken by a RICS surveyor on standard construction properties where you are looking for the following types of defects:

  • Subsidence
  • Damp
  • Infestation
  • Damage and maintenance
  • Asbestos

Whilst the above are of a concern to any property, on a new build these are addressed via building control and supported by a building quality assurance such as NHBC.

What a buyer needs is a surveyor to inspect the property and put together a snagging list of issues with build quality. This is why you wouldn't book a HomeBuyer Survey on a new build.
A RICS surveyor will prefer being on site on their own because they can be distracted during the survey if they are asked questions by you - it is difficult to not ask questions when the surveyor is right there next to you. 

There are, however, some surveyors who will be happy for you to be on site and will complete the snagging report with you there. The survey may take longer and there could be an additional fee for the extra time this will take.
The build quality should be to a reasonable standard and as part of the exchange contract there'll be an agreement to address post completion snags. How you handle this with the developer depends on when you get the survey:

  • Before completion - if you have the survey before completion you can ask your solicitor to provide the report to the developer's solicitor and obtain their agreement to make good the snags before completion; if not before then agree a date by which they will make the repairs.

    The best time to book the survey is when you get Served Notice to Complete

  • Post completion - if after you move in you find a number of snags then the sooner you get the survey the better. Leaving it for a long period of time leaves you exposed to questions whether the defects are caused through wear and tear rather than from the original build.

    Once you get the survey you'll need to provide it to the developer and get an estimated time for when the snags can be fixed.

You need to make sure that before you exchange contracts that you have a clause included in your exchange contract that agrees to make good any reasonable snagging repairs and in what time-frame - forgetting the last bit could mean the developer agrees to fix the snagging defects but in a number of months, sometimes years and sometimes never if the developer goes bankrupt before they get round to doing it.

Something else to consider is that if your new build has snags, then the rest of the development may well also have the same issues. 

You may encounter a first come first served approach to fixing snags so make sure to keep on top of chasing and log all your communications with the developer.

New Build Snagging Survey

We have local RICS surveyors throughout England and provide:

  • Specialist New Build RICS surveyors
  • Photos of all defects
  • Detailed reports

RICS Surveyors | Photos Included | Same Week Availability (at short notice!)
Want help now? Call us on 0333 344 3234 (local call charges apply)

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